Solvgent (itligt) engages the third-party service providers listed below to deliver the service. We chose each one for a specific data-handling reason: location, contractual posture, and scope of access. Each is bound by written data-processing terms that limit how it may use the data. The location of each provider is listed on its card. We publish any addition or replacement on this page at least 30 days before it takes effect, as described below and in our Data Processing Addendum.
Edge delivery, DDoS protection, DNS, storage for uploaded media, and bot checks.
Physical infrastructure hosting for Solvgent application compute, database and storage, located in Germany.
Primary AI inference for drafting, operating under enterprise terms that prohibit training foundation models on Solvgent customer prompts or generated content.
Subscription billing, invoicing, and tax handling. Payment card data never touches Solvgent infrastructure; tokenization is enforced at the form layer.
Transactional email (verification, notifications, billing). DKIM, SPF, and DMARC enforced; no marketing email is dispatched without explicit opt-in.
Application error and exception monitoring. PII scrubbing is applied at the SDK layer; only stack traces and request identifiers reach the upstream service.
Used as a fallback model and for specialized completion tasks. Operating under enterprise terms that prohibit training foundation models on Solvgent customer prompts or generated content.
Notification of changes: Solvgent publishes proposed additions to the sub-processor list on this page at least 30 days before they take effect. Any customer may object on reasonable data-protection grounds in writing to privacy [at] solvgent [dot] com within that window, in which case Solvgent will either offer a workable alternative or grant the customer a pro-rated exit.
Scope of processing: Each sub-processor is engaged only for the purpose listed above and acts on documented instructions from Solvgent. Upstream AI providers are bound by their enterprise terms not to train foundation models on customer prompts or generated content.
Questions: For a full Data Processing Addendum or any sub-processor question, contact privacy [at] solvgent [dot] com.
Compliance officers and IT reviewers can subscribe via email. We send a single message per change, no marketing.
